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Report: #1514142

Complaint Review: Groupon -

  • Submitted:
  • Updated:
  • Reported By: HilDil — Sarasota Florida United States
  • Author Confirmed What's this?
  • Why?
  • Groupon United States

Groupon Took 84.99 from my account on transaction I never made or authorized

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I was playing a videogame on my phone when I got a notification that Groupon had charged me for two items (a cleaning service and print on demand canvas...neither of which I ordered or desired.)  I had not even been on the Groupon site since the day before.  I immediately contacted Groupon and got the usual robotic overseas unintelligent runaround suggesting I had inadvertently made this purchase, despite me repeating that I hadn't even been on the site and didn't want either item. 

I attempted to get a refund through self service on the bigger item, the cleaning offer, but it became 70 dollars of "Groupon Bucks."  I want the CASH that was STOLEN from my account.  At this point, I want NOTHING to do with Groupon now or ever.   Although I will be forced to use the Groupon Bucks just to be done with this stupid situation.  I didn't get help with Paypal either, the payment service, just uncaring unprofessional individuals and responses letting me know that I am supposed to lie down and take it without any lube.  This is the ultimate ripoff. 

We aren't talking about a BAD groupon...we are talking about groupon pulling money out of my account for NOTHING I ordered...aka THEFT and FRAUD.  Not only that, all the Groupon reps I dealt with repeated how common it was for people to "accidentally order things" with the mobile app installed on their phone.  Oh, so this is a well known issue...and aren't they just laughing all the way to the bank!  WARNING:  REMOVE THE GROUPON APP FROM YOUR PHONE OR YOU WILL BE RIPPED OFF TOO AND THEN LAUGHED AT BY THEIR EXTREMELY WORTHLESS CUSTOMER SERVICE. 

I am tempted to alert those TV news station consumer advocates and the attorney general...this is CLASS ACTION material here.  If any lawyers are reading this, yes, I'd be interested in making a case against these idiots.

This report was posted on Ripoff Report on 12/03/2021 03:26 AM and is a permanent record located here: https://www.ripoffreport.com/report/groupon/took-account-transaction-i-1514142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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