Complaint Review: ups - montgomery al
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- Author Confirmed
- ups jackson ferry rd montgomery, al United States
- Phone: 1-800-742-5877
- Web: www.ups.com
- Category: Delivery
ups stopped delivery daily, deliver only every other day. This hurts my business Just because I dont live in the city. This is discrimination based on where I live. Used to get delivery every day, about a month ago it became every other day. montgomery al
*Author of original report: Protected class
*Consumer Comment: Not a Protected Class
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I run a small business just south of Montgomery, Al. Up until about a month ago, I got delivery from UPS daily, as I order a lot of parts for my business. Now I only get delivery every other day, which is costing me money, as I cannot turn out the repairs as I used to because the parts are being delayed in Montgomery at the UPS location. Now I pay the same for delivery as the folks in the city, but I am not getting the same service. I consider this to be discrimination based on my address. I have two packages that arrived in Montgomery yesterday at 6:12pm. Those packages should have been delivered to me today, but they are sitting at the terminal in Montgomery because they only deliver every other day now. So I have to tell my customers that I cannot complete the repairs on thier equipment becase UPS will not deliver the parts like they used to. This is not right.
This report was posted on Ripoff Report on 09/14/2023 09:55 AM and is a permanent record located here: https://www.ripoffreport.com/report/ups/montgomery-al-stopped-daily-i-1528719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Protected class
AUTHOR: james - (United States)
SUBMITTED: Saturday, September 16, 2023
I never claimed to be a "protected class", but if I pay the same for shipping as people in the city pay, but get a lower level of service, I still say that is discrimination. However you slice it, getting less value for money paid as another group of people is discriminatory practice. I am not trying to make this sound "more impressive or important" just stating facts. UPS is treating rural customers as second class citizens when is comes to sevices provided for money paid.
#1 Consumer Comment
Not a Protected Class
AUTHOR: Rick - (United States)
SUBMITTED: Friday, September 15, 2023
Everybody always tries to throw "discrimination” (or "violation of Constitutional rights) into complaints to make them sound better. Well guess what, address/city is not a protected class. It is perfectly legal to discriminate against you for that.
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