• Report: #754561
Complaint Review:

Acer Aspire

  • Submitted: Mon, July 18, 2011
  • Updated: Mon, July 18, 2011

  • Reported By: liz — new martinsville West Virginia United States of America
Acer Aspire
Internet United States of America

Acer Aspire Bad Customer Service and Tech Issue Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I bought an Acer Aspire computer from my local walmart. It would not work properly. When I brought it out of the box to charge it up and connect to my internet it would connect, but then 5 minutes later it disconnected. I bought this computer for $298 on July 17, 2011. It keeps connecting and disconnecting. So I called tech support the next day. They did a few things, and tried to tell me it was hardware issues. Well they said I would have to pay $169.99 to resolve software issues. I said I dont have the money for something I had just bought for $298 that should work to begin with for that much money. He proceeds to tell me well can you borrow the money from friends and family. Im not going to pay for something to fix my computer when I just bought the computer for $298, the previous night, when it should be working in the first place. This guy was rude and only cared about the money and not about the issues I was having. I should not of had to pay for something like that to fix my computer when I just bought it straight from the store and took it out of the box. 

This is not the first time this has happened. I bought an Acer computer before this and it did the same thing. So I took it back to walmart and got this one. 

I think these computers need recalled if they are having this issue. I know that it isnt my connection because we have 3 other computers here running off the same connection and they all work fine. My g/f and I both have the older versions of Acer aspire and they work properly. Just that I needed a new computer because I have had this one for 3 years and thought I would purchase a new one. Well Acer can take their computers and do something with them because they lost several customers. 

This report was posted on Ripoff Report on 07/18/2011 02:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/acer-aspire/internet/acer-aspire-bad-customer-service-and-tech-issue-internet-754561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Acer Aspire

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?