Complaint Review: ADT - Nationwide
- ADT Nationwide United States
- Phone: 18006899554
- Web: mpellsoltions.com, pyhfeedback.com,...
- Category: Home Security, Security Services, Home Security System
ADT MPELL Solutions DEFENDERS Rip off PROMISED $100 VISA & $50 KOHLs Gift Cards
*UPDATE Employee: ADT Customer Service
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I received an offer for Home security, and was offered a $100.00 VISA gift card & in my case, also a $50 KOHLs gift card. After a month of waiting on the rebate form, and upon reading the fine print, a notice said in order to retrieve the card, one must fill out a Certificate from a company called Mpell Solutions; it stated that in order for to get the PROMISED $100.00 VISA gift card, you have to send a $4.95 check or money order for shipping and processing. After mailing the $4.95 & the signed Certificate (and copy of purchase), additionally, I emailed MPELL Solutions. They pretended to not have my accurate address {I have email PROOF of the communication/dialogue}. I called a Supervisor, and finally received the $100 VISA Card... ...Still, awaiting the $50 KOHLs Gift Card. Oh, wait, the Supervisor/Manager, Bergie Haley, @DEFENDERS said, "We do see the $50 Kohls CARD offer to you; I, now, have to contact the Marketing Team. Still, awaiting, the Promised $50 KOHLs Gift Card.
This report was posted on Ripoff Report on 08/08/2018 09:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/adt/nationwide/adt-mpell-solutions-defenders-rip-off-promised-100-visa-amp-50-kohls-gift-cards-1455579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
ADT Customer Service
AUTHOR: ADT Security Services LLC - (United States)
SUBMITTED: Friday, August 17, 2018
Hello IDB- Thank you for reaching out and notifying us of your concerns with Defenders Secuirty INC Protect Your Home, and their Visa gift card promotions through MPELL. We're sorry for any trouble you have experienced in receiving these rebates. If this matter still remains to be resolved, please E-Mail us at AlwaysThere@ADT.com. We're happy to review and reach out to Defenders on your behalf. ~Tréchell
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