Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1455579

Complaint Review: ADT - Nationwide

  • Submitted:
  • Updated:
  • Reported By: IDB — Charlotte North Carolina United States
  • Author Confirmed What's this?
  • Why?
  • ADT Nationwide United States

ADT MPELL Solutions DEFENDERS Rip off PROMISED $100 VISA & $50 KOHLs Gift Cards

*UPDATE Employee: ADT Customer Service

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I received an offer for Home security, and was offered a $100.00 VISA gift card & in my case, also a $50 KOHLs gift card. After a month of waiting on the rebate form, and upon reading the fine print, a notice said in order to retrieve the card, one must fill out a Certificate from a company called Mpell Solutions; it stated that in order for to get the PROMISED $100.00 VISA gift card, you have to send a $4.95 check or money order for shipping and processing. After mailing the $4.95 & the signed Certificate (and copy of purchase), additionally, I emailed MPELL Solutions. They pretended to not have my accurate address {I have email PROOF of the communication/dialogue}. I called a Supervisor, and finally received the $100 VISA Card... ...Still, awaiting the $50 KOHLs Gift Card. Oh, wait, the Supervisor/Manager, Bergie Haley, @DEFENDERS said, "We do see the $50 Kohls CARD offer to you; I, now, have to contact the Marketing Team. Still, awaiting, the Promised $50 KOHLs Gift Card.

This report was posted on Ripoff Report on 08/08/2018 09:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/adt/nationwide/adt-mpell-solutions-defenders-rip-off-promised-100-visa-amp-50-kohls-gift-cards-1455579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

ADT Customer Service

AUTHOR: ADT Security Services LLC - (United States)

POSTED: Friday, August 17, 2018

Hello IDB- Thank you for reaching out and notifying us of your concerns with Defenders Secuirty INC Protect Your Home, and their Visa gift card promotions through MPELL. We're sorry for any trouble you have experienced in receiving these rebates. If this matter still remains to be resolved, please E-Mail us at AlwaysThere@ADT.com. We're happy to review and reach out to Defenders on your behalf. ~Tréchell

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now