• Report: #906014
Complaint Review:

AHS American Home Shield

  • Submitted: Mon, July 02, 2012
  • Updated: Tue, July 03, 2012

  • Reported By: Musqueto — Clinton Maryland United States of America
AHS American Home Shield
P.O. Box 17866 Memphis, Tennessee United States of America

AHS American Home Shield I requested AHS to send contractor for AC repair. I was instructed to order AC service repair, pay the company and send the invoice for reimbursement. Memphis, Tennessee

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My Ac unit stop functioning, I called American Home Shield (several times and even tried email contact). I had no success. I finally reach an agent who told me that their volume was very high because of the extreme heat. She asked me if there were health concerns and I told her of the health condition in our home. She said that I could call and get an AC service company to repair the unit and that I could pay them and AHS would reimburse me minus a $60.00 deductable. She gave me a list of companies not to call and I was careful not to call those companies. After I follow what they agent told me to do and got the unit repaired, AHS refused to reimburse anything. I have been with AHS for many years and paid thousands of dollars in coverage. The repairs cost me about $369.00. I did not believe after all these years AHS would do this to me.

This report was posted on Ripoff Report on 07/02/2012 11:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ahs-american-home-shield/memphis-tennessee-20735/ahs-american-home-shield-i-requested-ahs-to-send-contractor-for-ac-repair-i-was-instruc-906014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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