Complaint Review: AIM used auto parts
- AIM used auto parts
10021 Water Works Ln
United States of America
- Category: Auto Parts
On October 2, I bought a salvage engine, and I was told the engine would be shipped immediately and arrive by the end of the following week.
Two weeks later, I began sending emails to track my order. I sent a total of three, as per the instructions on their website. Not a single email has ever been responded to, and all I provided was my order ID and my contact information, again, as per the instructions on the website.
I have now called a total of six times to track my order. The first two times I got the run around and was told "Your order has shipped" with no further information. The third time, I was told "I don't know, call back". The fourth time, I was told "Our system is down, call back". A few days later, today actually, I called again. Now they are telling me that they had begun to ship the wrong engine, and they pulled and shipped the right one, about a week ago.
Nobody has contacted me once,. When I was trying to buy the part they were extremely helpful|. After they got my credit card information they don't want to have anything to do with me!
I asked for my money back because I don't want to pay over a grand to get this kind of a run around?. I was told I'd have it in a week and they have been nothing but problematic since?. It's now a month later and I still am twiddling my thumbs'. I was told that I would be contacted by the salesman to discuss getting my money back/. He hasn't called, hisemail keeps getting kicked back to me, and he won't answer his phone
This report was posted on Ripoff Report on 11/03/2012 08:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/aim-used-auto-parts/riverview-florida-33578/aim-used-auto-parts-regions-auto-parts-scam-riverview-florida-964148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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