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Report: #1476593

Complaint Review: AMERICAN EXPRESS SERVE - SALT LAKE UT

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  • Updated:
  • Reported By: YVETTE — BROOKLYN New York United States
  • Author Confirmed What's this?
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  • AMERICAN EXPRESS SERVE 4315 S 2700W SALT LAKE, UT United States

AMERICAN EXPRESS SERVE FRAUDULENT CHARGES SALT LAKE UT

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While I was at work, I rec'vd ONE email stating that a transaction was denied and if I recognized the transaction on 03/23/2019.  I logged into my Amex Serve account and to my surprise there were fraudulent charges adding upto $1400.00 on my account.  All the transactions (11+) were done at a Footlocker in New Jersey, a parking garage and a restaurant also in New Jersey. 

I am nowhere near NJ nor do I travel there & I certainly will not spend that amount of money in a footlocker.  I was working that day.  When I called customer service they asked me if I had my card on me?  Of course I did! I canceled my card. Now I'm waiting on a 45 days investigation, with no money and no card.

This is the 2nd time this happens to me with Amex Serve.  The  1st was in January 2019.  I also had fraudulent charges totalling upto 120.00 from 2 Rite Aide location in NJ.  I was assured it wont happend again by a customer rep unfortunately it did.  

 

 

This report was posted on Ripoff Report on 04/05/2019 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/report/american-express-serve/salt-lake-ut-fraudulent-1476593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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