Report: #965697

Complaint Review: Amerisave

  • Submitted: Tue, November 06, 2012
  • Updated: Tue, November 06, 2012
  • Reported By: Anonymous — Baltimore Maryland United States of America
  • Amerisave
    3350 Peachtree Rd, Suite 1000
    atlanta, Georgia
    United States of America

Amerisave Scam Artist - Do not use this company atlanta, Georgia

Show customers why they should trust your business over your competitors...

I started the process of refinancing my one property in mid August and submitted all documents within TWO days of the request. I immediately paid a very expensive appraisal fee for the house and the credit report (total of 566.50) so that the process can be completed and approved. I have a credit score of over 790, net income of over 200,000, real estate income
at net 50K a year, over 20 years of work experience, and no debt! The loan was for only 199K! This is a no brainer. However, there was no response from AmeriSave for a very long time and I have a record of emails where I kept writing to the loan officer asking for information and pushing. Again, nothing.
I never received any response from the loan officer until I demanded a response.
Finally, I receive an email stating that yet again, I had to supply some erroneous documents for approval. I realized that I had already supplied the SAME document previously and they just overlooked it. On the day of settlement, no one shows up. I get an email stating that the title company sent the documents to the WRONG FILE! I waited for HOURS to get this process completed and settled. Next, I get an email from AmeriSave stating that the previously submitted POA in early September was not legitimate even though I submitted these documents to them MONTHS ago and followed by their exact instructions! I
didn't even receive a correct HUD on settlement. They actually didnt provide the settlement attorney name, no HUD form, and the wrong policy number! To make it worse, when I asked questions, I received nasty responses from the loan
officer yelling at me through email! This is their delay tactic and I believe that this violates the Truth in Lending Act and state consumer protection statutes. Amerisave engaged in unfair and deceptive practices in the selling of this residential mortgage. Amerisave promises customers they can quickly obtain a lock-in of a low interest rate, and requires the customer to pay upfront fees in order to obtain it. These deceptive practices should be punished and this company should close down before any additional customers are hurt.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 11/06/2012 07:00 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.