Complaint Review: Anytime Fitness
About three years ago, I informed Anytime Fitness in Grand Forks, ND that I was moving out of state, and would need to cancel my membership. This is clearly legal, and meets the T&C of my contract. I typed and signed a letter after calling to find out what I had to do to cancel. I then personally handed my letter to gym manager with a witness present who also attended the gym. I moved 300 miles away, and sent the Anytime Fitness in Grand Forks, ND proof of my new address. I received a letter stating that I needed to pay a $50 cancellation fee, which seemed strange since I've never heard of this charge when someone moves out of state. I decided to just send the payment and be done with it. After my bank in Grand Forks, ND confirmed the payment, I closed my account in order to transfer to a local Credit Union. End of story, right?
Wrong. It is now 2013, and I recently started receiving phone calls from a strange number. After calling to find out it was a collection agency regarding Anytime Fitness, I was confused. After spending an hour trying to speak with ABC Financial and Anytime Fitness in Grand Forks, I left a message for the club manager to call me.
The manager called me today to tell me that my cancellation payment was never received, so the club decided to charge me $450. They did not in any way inform me, even though they had my new address, that they were going to send this amount to a collection agency. If there was a problem with payment, why did they wait 3 years to say anything? To get more money, that's why. They refused to work with me, and this has to be illegal at some point. I am disgusted by this company, and will tell everyone I know never to go through this branch.
This report was posted on Ripoff Report on 09/23/2013 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/anytime-fitness/grand-forks-north-dakota-58201/anytime-fitness-abc-financial-anytime-fitness-abc-financial-ripoff-cancellation-not-a-1086679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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