Complaint Review: Best Buy Golf Supply - Internet
- Best Buy Golf Supply 8863 Greenback Lane, Suite 225, Orangevale, Calif. Internet United States of America
- Phone:
- Web: bestbuygolfsupply.com
- Category: Sporting-good Manufactures
Best Buy Golf Supply Order lost by local post office cann't get information from shipper to file claim Internet
*UPDATE Employee: Very sorry for any inconvenience
Ordered a custom golf club. Order was shipped vis UPS and US Postal Service. Local post office cann't verify receipt of order and can not find it. Need information from Best Buy Golf to file a claim. Company does not respond to e-mails or phone calls.TERRIBLE CUSTOMER SERVICE
This report was posted on Ripoff Report on 12/01/2011 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-golf-supply/internet/best-buy-golf-supply-order-lost-by-local-post-office-cannt-get-information-from-shipper-803724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Very sorry for any inconvenience
AUTHOR: Ken - ()
SUBMITTED: Tuesday, December 03, 2013
Dear Valued Customer, First I would like to sincerely apologize for any inconvenience that I have caused you or your family. I feel terrible for not responding earlier and staying on top of any issues that arose that should have been handled in a professional manner. We have been having supplier problems since 2004 as we distributed products for many different manufacturers. We should have communicated better with you and for that i am very sorry we did not. We were growing so quickly we did not have the man power to take care of everything the way it should have been which is my fault i should have brought on more help. I just wanted to reply to everyone that was affected and publicy apologize for the inconvenience we caused. I wish everyone a wonderful holiday season with your family.
Thank you
BBGS
Ken
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