Complaint Review: best buy golf supply - Orangevale California
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- Author Not Confirmed
- best buy golf supply 8863 Greenback Lane Suite 225 Orangevale, California United States of America
- Phone: 877-209-6381
- Web: sales@bestbuygolfsupply.com
- Category: Sporting Goods
best buy golf supply Sorry excuse for a company Orangevale, California
*UPDATE Employee: Very sorry for any inconvenience
*Author of original report: Sorry excuse for a company
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Placed an order, was told I would receive a tracking number after the order was sent.
My order shows to have been sent 8-2-10, I never received a tracking number or my order. I have left multiple phone messages and E-mails for the last week and have received no reply.
They have my phone #, my email address and my order number but still no reply. They did manage to bill my credit card however. I question if this is a real business and if it is , it must be a one man operation.
The service is obviously horrible and I will recommend that no one use it. A simple phone call or email would have been nice or even better, my order!
This is a sorry sorry excuse for a business
This report was posted on Ripoff Report on 08/12/2010 07:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-golf-supply/orangevale-california-/best-buy-golf-supply-sorry-excuse-for-a-company-orangevale-california-631178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Very sorry for any inconvenience
AUTHOR: Ken - ()
SUBMITTED: Tuesday, December 03, 2013
Dear Valued Customer, First I would like to sincerely apologize for any inconvenience that I have caused you or your family. I feel terrible for not responding earlier and staying on top of any issues that arose that should have been handled in a professional manner. We have been having supplier problems since 2004 as we distributed products for many different manufacturers. We should have communicated better with you and for that i am very sorry we did not. We were growing so quickly we did not have the man power to take care of everything the way it should have been which is my fault i should have brought on more help. I just wanted to reply to everyone that was affected and publicy apologize for the inconvenience we caused. I wish everyone a wonderful holiday season with your family.
Thank you
BBGS
Ken
#1 Author of original report
Sorry excuse for a company
AUTHOR: Rip - (USA)
SUBMITTED: Sunday, August 15, 2010
I must update my report from 8-12-10.
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