Complaint Review: Bluebird by American Express - Internet
- Bluebird by American Express Internet United States of America
- Phone: 1 (877) 486-5990
- Web: www.bluebird.com
- Category: Credit & Debt Services
Bluebird by American Express POOR CUSTOMERSERVICE...TOO MANY ACCOUNT GLITCHES, Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I experienced some of THE WORST service ever! There was a glitch on my account that resulted in charge being returned to my card...Yet, NO transaction showed up for it. I just so happen to check my account and saw the amount. At the time, I wasn't too sure about what was going on, but I had some charges to come through after that amount was on my card. I called customer service.
Since there was no transaction that could be seen by "John," I was told to give them a few days and if the matter was not resolved, I should call them back after they have had a chance to check with their "technical department." This was the same speech given to me 2 more times when I called to resolve the matter. Their "technical issues" resulted in my account having a negative balance.
When I called to try to resolve this matter with a supervisor, "Charmagne," I was yelled at, spoken to in a VERY condescending manner, and told I was lying. I have never experienced such grief dealing with a company that is SUPPOSED to be a part of one of the leading credit card companies in the world. The two representatives I spoke with today, "James" and "Charmagne" were INCREDIBLY rude and Bluebird needs some IMMEDIATE revamping before they EVER allow anyone in this world to get a prepaid debit card from them. STAY AWAY FROM BLUEBIRD by American Express!
This report was posted on Ripoff Report on 02/05/2013 12:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bluebird-by-american-express/internet/bluebird-by-american-express-poor-customerservicetoo-many-account-glitches-internet-1008960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.