Boost Mobile Terrible Customer Service No Corporate Office to handle disputes with ripoff Nationwide

 I understand there is no corp office for Boost Mobile, but how are we supposed to reach someone above the Reps? I think they know we have no one we can call so they are rude, unhelpful and they dont know much about anything! Its almost like they have a script they go by and if you ask a question that is not on the script they dont know the answer! I have been lied to, transfered and on hold atleast 20 times in the last month! They say they can credit the account and they assure you that it will post to your account and when you check it, thats not the case. Then when you call back about it they say it wasn't approved!                                                                                                                                             

Why do these Reps tell you something when they do not know AT ALL if its actually going to happen?! I have even been told the Rep IS the manager/Supervisor when I know this is not true! How can they get away with this???? Boost Mobile is a sorry excuse for a Mobile Phone company! If I have anything to do with it, they will be out of business for good!!!!!!!

Also, why dont any of the Reps speak CLEAR english? Im hispanic and still have a hard time understanding them because they have such sttrong accents. They just "All the way around" dont know what they are doing! I know there is no corp office but I KNOW SOMEONE STARTED BOOST MOBILE AND THERE IS SOMEONE WE CAN TALK TO!!!!!!!!!!!!! This is NOT ok and someone needs to do something about this! This is very unprofessional and I dont know how they still stand!

Lest we forget ... You REALLY DO get what you pay for. Cheap pricing equals cheap service and cheap products. But what the heck. Go for it and give 'em hell! I do and it's better than a B-12 injection and an estrogen bolus combined. Whoo h*o!!

Contact information for BOOST:

President; Boost Mobile: Matt Carter
VP Marketing: Neil Lindsay

Address:

Boost Mobile, LLC
9060 Irvine Center Dr.
Irvine, CA 92618

Telephone:
949-748-3200 (This phone is a message only phone; however, you may want to call Mr. Lindsay's assistant at 949-336-4048, but you will also be required to leave a message. Go figure.

If all else fails, contact the company that owns this cheap and tawdry service, Sprint-Nextel at:

KSOPHT0101-Z4300
6391 Sprint Parkway
Overland Park KS 66251-4300
(Be warned prior to contacting Sprint that Sprint operates and maintains DCSNet, the U.S. Federal Government's private surveillance network. [Singel, Ryan (August 29, 2007). "Point, Click ... Eavesdrop: How the FBI Wiretap Net Operates" (in English). Wired Magazine. http://www.wired.com/politics/security/news/2007/08/wiretap. Retrieved on 2009-03-11.])

It is possible that your phone had been preactivated by the dealer where you bought it. That is something that happens all the time and causes a lot of problems for the care reps.

Secondly, the supervisor you talked to was correct. There is no contact information for Boost corporate. Boost outsources their customer service and does not provide that information to it's reps.