Complaint Review: Buy.com - Internet
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- Buy.com buy.com Internet U.S.A.
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- Category: Computer Mail Order
Buy.com buy.com sells broken merchandise then refuses to replace it. Internet
Show customers why they should trust your business over your competitors...
After two tries and paying extra for delivery that wasn't as quick as claimed, I received a computer that wouldn't work. When I called customer service they refused to replace it with one that works. Expected me to go to HP for warranty to fix it. This was not a warranty situation, I was sold defective merchandise. I am seeking restitution through my credit card company and will never do business with buy.com again.
Ntonkin
Tampa, Florida
U.S.A.
This report was posted on Ripoff Report on 05/26/2008 04:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/buycom/internet/buycom-buycom-sells-broken-merchandise-then-refuses-to-replace-it-internet-334842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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