• Report: #334842
Complaint Review:


  • Submitted: Mon, May 26, 2008
  • Updated: Mon, May 26, 2008

  • Reported By:Tampa Florida
buy.com Internet U.S.A.

Buy.com buy.com sells broken merchandise then refuses to replace it. Internet

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After two tries and paying extra for delivery that wasn't as quick as claimed, I received a computer that wouldn't work. When I called customer service they refused to replace it with one that works. Expected me to go to HP for warranty to fix it. This was not a warranty situation, I was sold defective merchandise. I am seeking restitution through my credit card company and will never do business with buy.com again.

Tampa, Florida

This report was posted on Ripoff Report on 05/26/2008 04:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/buycom/internet/buycom-buycom-sells-broken-merchandise-then-refuses-to-replace-it-internet-334842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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