Report: #945983

Complaint Review: Capital One Credit Card Company

  • Submitted: Mon, September 24, 2012
  • Updated: Mon, September 24, 2012
  • Reported By: shirley — Pagosa Springs Colorado United States of America
  • Capital One Credit Card Company
    Box 30285, Salt Lake City,USA, Utah84130-0285
    Salt Lake City, Utah
    United States of America

Capital One Credit Card Company Is still charging me after a pay off with a supervisor on line. Paid again just to get rid of them. More charges. Can NOT get rid of them. Salt Lake City, Utah

Show customers why they should trust your business over your competitors...

1.  Walmart charged my cap one card 7 times for a gift card.  I got one card only.  Between the two companies the charges were reversed, dropped, reapplied and even reversed charges that were valid.  I ended up paying over $400.00 that were not corrected just to pay them off and get rid of Cap One.  2.  I wanted to transfer a balance to Elan Financial.  Instead, Cap One charged my account instead of the other way around.  (without my permission) Took forever to get this straight.  My banker and I called many times and were hung up on.  I have tried unsuccessfully to rid myself of this horrible company for months.  4.  Spoke to a supervisor and asked "what can I do to make you go away?"  She said you must pay all the charges which were the bogus $400 + dollars.  She stayed on the line while I was transferred to someone who could take my payment and close the account.  Never happened.  I still receive statements in the mail with additional charges and when I call they tell me the account is closed.  I still have access to my "closed" account on internet.  I have called repeatedly to tell them to take my information off internet and they will not receive further payments and to in ALL actuality close my "closed" account.  I was told that some of the charges were to Experian.  Experian acct. is closed and they denied being paid from the Cap One acct. for any services.  So the charges are for what I do not know but will not pay them one more dime.  I have never dealt with the likes of this company and their unethical practices should not be allowed to continue.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 09/24/2012 03:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.