Complaint Review: card-cash
card-cash Cardcash/ ABCGiftcards Will give you: No Cards! No Communication! No Refund! Apparently scam sites! East Windsor, New Jersey
*UPDATE Employee ..inside information: Issue Resolved
*Author of original report: update
*Author of original report: Update
This has been my experience so far: Googled for gift card sites went through a few and settled on cardcash.com. Ordered 2 cards, one for walmart and one for target. Wanted to spend a hundred dollars on cards to help some people moving to another area and knew that these two stores would be there.
The whole reason that I felt comfortable was the false advertising about being on so many TV shows, that I would get a tracking number and that would get them in just a few days. Did not Google them about being legit, yes, I am an idiot it appears. The people left on 4-21-13 so was not able to have the cards for them. Later after doing some research for another siter to do business with (I mean there has to be a legitimate site out there, right?) and came across abcgiftcards.com, thought it was odd that they had similar inventory so compared the sites side by side. They had identical inventory, after some research they had the same address, so you need to be cautious of both sites.
Ordered on 4-12-13, did not hear anything except a computer generated order number so contacted on 4-15-13, received back an email stating that they were being sent that day, but no delivery number. Contacted on 4-18-13 about delivery number, what was happening, etc., no answer. Contacted on 4-19-13, no response, contacted again the same day, no response. On 4-21-13 filed a PayPal complaint. After mail on 4-22-13 upgraded to a claim and filed a BBB complaint. On 4-23-13 after mail filed this complaint here.
Still have not heard anything at all from them, no cards, no refund, no communication. Truly unbelievable! Had they communicated, refunded or ideally sent me the cards in a timely manner, I would not have to hassle with all these reports and they would not have these reports. It seems to me if they really do have cards sometimes that they must try to sell them before they really have them, that way they are not out of pocket for anything. In that scenario the customer is the one who suffers, buying and selling.
This report was posted on Ripoff Report on 04/23/2013 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/card-cash/east-windsor-new-jersey-08520/card-cash-cardcash-abcgiftcards-will-give-you-no-cards-no-communication-no-refund-ap-1045596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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