Complaint Review: CARFAX
- Category: Advertising / Deceptive
CARFAX Unlimited Reports for $39.99 is another bogus product from this very shady company!! Internet
*Consumer Comment: Same Carfax ripoff happened to me during the same tiem period my acount "paused" today
*Consumer Comment: How many did you order?
When I tried to log-in, I got a generic message that my account was deactivated and if I wanted to know why, then I should send an e-mail to firstname.lastname@example.org. Well I did, and they replied, but they didn't tell me why they deactivated my account. Instead, they gave me a generic reply that I agreed to the terms and conditions without saying which ones I have supposedly violated or how, then went on to advertise their commercial services to me!
CarFax offers two other products: one report for $29.99, or ten reports for $34.99. Since hardly any one looks at very few used cars before buying, their offers seemed too expensive to many potential customers. CarFax executives realized that they needed a better product to sell, so they offered the Unlimited Reports for $39.99, but the bastards hoped people would pay without using them much! It's like going to a restaurant that advertises having an open buffet, but if you put more than an average plate of food, the waiter will take your plate away and kick you out with a refund or a reason!
The one thing that CarFax company doesn't realize is that their business is very dependent on reputation of trust. A major TV network investigative story will make CarFax realize this point. Therefore, I encourage CarFax's victims to write to this web site as an Internet reference, as well as to a TV network of their choice, as I will do soon.
This report was posted on Ripoff Report on 12/21/2008 09:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/carfax/internet/carfax-unlimited-reports-for-3999-is-another-bogus-product-from-this-very-shady-company-403780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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