Complaint Review: centurylink - kissimmee Florida
- centurylink 1359 e. vine street kissimmee, Florida United States of America
- Phone: 800-339-1811 , 800-788-36
- Web: www.century.com
- Category: Customer
centurylink embarq slow internet, page can not be displayed, time out. wouldn`t let me cancel without charging me $99.00 kissimmee, Florida
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THIS IS A WARNING TO EVERYONE.
DO NOT GET CENTURYLINK FOR ANY SERVICE.
I ORDERED INTERNET SERVICE ON JUNE 13-2010
IT WAS RUNNING GOOD FOR ABOUT TWO WEEKS, WHEN I WOULD TRY TO OPEN MY BROWSER IT WOULD SAY, TIMED OUT, PAGE CAN NOT BE DISPLAYED, OR BE SO SLOW A DIAL UP CONNECTION WOULD BE FASTER. HERE IS THE FUN PART, THEY ADMIT THEY ARE HAVING A PROBLEM BUT WOULD NOT LET ME CANCEL THE ONE YEAR CONTRACT WITHOUT PAYING A $99.00 FEE. AFTER CALLING THEM SIX TIMES AND A TOTAL OF THREE HOURS ON THE PHONE THEY STILL REFUSED TO CANCEL MY CONTRACT. ONE OF THE PEOPLE I TALKED TO WAS A MANAGER NAMED STEPHANY. EVERYONE SHOULD READ THE CONTRACT BEFORE GETTING INTERNET SERVICE. I MADE A COMPLAINT WITH THE BBB ABOUT THIS PROBLEM AND EVERY ELSE SHOULD DO THE SAME. HERE IS THE LINK.
http://www.bbb.org/
IT`S EASY TO DO AND THEY HATE TO BE PUT IN THERE.
I NEEDED INTERNET SO I GOT BRIGHTHOUSE, ONLY 768KBS BUT IS VERY FAST. $19.95 FOR THE FIRST SIX MONTHS, THEN IT GOES UP TO $26.00 FOR THE NEXT 6 MONTHS. IT`S A LOT FASTER THAN DSL FROM CENTURYLINK.
sorry for the caps, this was already written.
This report was posted on Ripoff Report on 08/30/2010 11:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/centurylink/kissimmee-florida-/centurylink-embarq-slow-internet-page-can-not-be-displayed-time-out-wouldnt-let-me-can-635898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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