CenturyLink Customer service: 800-201-4099 Never used CenturyLink's service, continue getting bills Nationwide

RE: Never used CenturyLink's service for a single day, but continue getting bills. This billing fraud needs to stop.

I have always been a Comcast Internet Service Customer for 10 years.

Months ago, after I got CenturyLink’s flyer in mail from with a lower price, I called and showed interest in tis internet service. The representative opened an account (account # 449115393) via phone and made an appointment saying “a representative will come to house for free installation with a free modem.”

However, nobody showed up on the day. When I called back, another representative said “no free modem and no free installation. You will have to buy a modem and install yourself which is quite easy. I said “give me some time if I can find a modem”. About 1-2 weeks later, I called back and decided to not go with CenturyLink.

Surprisingly I got a bill a month later with modem and installation charge more than $200, which never happened. I called the customer service immediately and a representative said “your account is closed and no charge”

However a month later, another monthly bill came in with new charge and later fee. I called in again and representative said the bill was wrong and the account was cancelled.

Yesterday another monthly bill came in with new charge and late fee about $300-400 changes.

CenturyLink never installed anything, I never used CenturyLink service for a single day. The monthly bills are very harassing. This billing fraud needs to stop.