• Report: #254365
Complaint Review:

Circuit City

  • Submitted: Wed, June 13, 2007
  • Updated: Wed, June 13, 2007

  • Reported By:Ashland City Tennessee
Circuit City
9950 Mayland Dr Richmond, Virginia U.S.A.

Circuit City, Advantage Protection Plan, Trading Circuit CIRCUIT CITY DESTROYED MY LAPTOP Richmond Virginia

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I am going to list the message I sent to them

laptop in question zd8110us, serial CNF5120HBL, pn PX292UA#AbA,

I am making a formal complaint in regards to an issue that was an ongoing problem and now is again. When I originally purchased the laptop, I had issues originally with the first one, because their was power problems, it was replaced with the same model. Several months ago I was running into battery problems, it was getting to hot to the touch, and the power cord tip that plugged into the back was getting to hot and was melting to the usb plug next to it. I was asked to ship my laptop to Nexicore, by a support tech of circuit city and was provided the shipping package for it. It was shipped back with and still having same problems. The only thing was said to me was the battery was dead. You then preceded to now after speaking with your support tech to have a battery replaced by Vance Baldwin, I received one and used it and the same problems occurred and the battery turned up dead. I was shipped out another one and it seem to work fine, until today. I had not really ran off the battery or used it since I received it. Now my laptop battery is dead and my video is screwed up and the laptop is overheating again and plug is melting to the usb plug next to it.

I truly feel that this issue could of been prevented if it was looked into more thoroughly. I have been working with computers most of my life and ran into situations like this before. I tried telling your support team and the tech at Nexicore, but no one seemed to really listen. Also HP did a recall on some of their batteries.

So after speaking with your support tech earlier today and I have obtained legal aid in this matter.

~Richard ****

Ashland City, Tennessee

This report was posted on Ripoff Report on 06/13/2007 10:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/circuit-city/richmond-virginia-23233/circuit-city-advantage-protection-plan-trading-circuit-circuit-city-destroyed-my-laptop-254365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Circuit City

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?