ED Magedson – Founder
Colonial Home Warranty1000 N West Street Wilmington, Delaware USA
Colonial Home Warranty Lied Wilmington Delaware
This company has lied more than three times regarding my policy / contract. The latest was on a motor for the pool because it started making a noise two weeks before it went out they refuse to take care of it, they do nothing but nit pick every little thing to get out of replacing what their contract states. Even my pool guy called them and said they need to replace the motor per my contract.
The manager Morris said he was the only manager and there was no one above him for me to talk to. I was going to cancel my policy and he said he was also the cancellation department. I will not nor will I recommend them. When you call in they don't even say their name. They told me at one time I didn't even have that coverage when I do, I paid extra. This company does not give you piece of mind when something breaks.
I've had this policy for almost a year I've had the pool motor for almost 9 years that is way I took this out. I am on disabilty and can't afford to replace stuff and this this policy was suppose to be piece of mind not a headache!! All this because they would'nt replace it for $339.00. I would have paid the other $100.00.
This report was posted on Ripoff Report on 08/16/2013 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/colonial-home-warranty/wilmington-delaware-19801/colonial-home-warranty-lied-wilmington-delaware-1076412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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