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Report: #1206789

Complaint Review: Cricket Wireless - Snellville Georgia

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  • Reported By: Jacques — Lawrenceville Georgia
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  • Cricket Wireless 2189 Scenic Hwy. N Ste G Snellville, Georgia USA

Cricket Wireless Aio Wireless Dishonest business practices...Piss poor customer service Snellville Georgia

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I will never go to this location again. I originally bought a phone from them when they were AIO wireless. I appreciated the price and from the young lady sales rep. As for the store owner Troy he was less than helpful. I  later added 4 more lines to save my family money on the cell phone bill. I was pleased since my wife and kids now had smartphones and the price was manageable.

A few months ago I upgraded my phone to a more expensive one. This transaction was not cheap, and I felt like Troy did not appreciate my business. He could have thrown in something free since I spent so much on the phone. I was a little pissed about that at the time.

A few days ago, my wife had some issues with her phone. He was not able to fix the phone or replace. This phone was less than 4 months old. I went by another Cricket store inquiring about this phone and said that phone was replaced because of those issues. 

I will also be reporting this to the BBB for bad business practices. He should be investigated. I have never been so frustrated with a cell phone company before. I am seriously thinking about trying another company. Beware of this Cricket store among others!

 

This report was posted on Ripoff Report on 02/04/2015 04:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cricket-wireless/snellville-georgia-30078/cricket-wireless-aio-wireless-dishonest-business-practicespiss-poor-customer-service-s-1206789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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