Report: #1208451

Complaint Review: DEX MEDIA - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Wed, February 11, 2015
Updated: Fri, February 13, 2015
Reported By: MP Graphics — GARFIELD HEIGHTS Ohio

Author Not Confirmed

Why?

DEX MEDIA Nationwide USA

Phone: 866-558-0400
Web: DEXMEDIA.COM
Category: Computer Marketing Companies

DEX MEDIA SUPER MEDIA UNAUTHORIZED CHARGE! THIS COMPANY IS A FRAUD! Nationwide

*UPDATE Employee: Company response

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This company is a rip-off. They don't disclose certian information when your signing up for a program. I found out that they locked me in for 1 year for their stupid PPC program, and told them I didn't not want it due to a 1 yr commitment. So to my knowlege I was done with them, until a month later when they charged my personal Debit Card, which I took off file wih them way before i even closed out my account with them. DON'T EVER DO BUSINESS WITH THIS COMPANY! They are crooks, and fruads. I am filing a police report, and have my bank disputing this unauthorized transaction.

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This report was posted on Ripoff Report on 02/11/2015 04:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dex-media/nationwide/dex-media-super-media-unauthorized-charge-this-company-is-a-fraud-nationwide-1208451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Company response

AUTHOR: Dex Media - ()

SUBMITTED: Friday, February 13, 2015

POSTED: Friday, February 13, 2015

Hi- We would like to apologize for the issues that you've outlined regarding your dissatisfaction associated with your account. We're very eager to look into this matter and work with you to resolve all concerns. If you would, please contact us at Social@dexmedia.com providing your name, contact number and business information for prompt follow-up. Thank you, Ed.

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