• Report: #1011366
Complaint Review:

Direct Merchants Bank

  • Submitted: Sat, February 09, 2013
  • Updated: Sat, February 09, 2013

  • Reported By: Roger — San Carlos California United States of America
Direct Merchants Bank
po box 5253 carol stream, Illinois United States of America

Direct Merchants Bank Charged off on a visa account I never opened carol stream, Illinois

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I had not applied for credit in a long time.  Resently, when I did, to my surprise I found out I had a charge off on a visa card with Direct Merchants Bank which I never opened.  I am not sure how Hsbc is involved but when I filed a dispute with the credit bureau, Hsbc responded that the acct had been charged off in the amount of $2121.  On the letter received from Hsbc a phone # 1 800 388 5333 was provided for further questions.  I contacted that number and was provided with another number 1 800 260 1706.  After contacting that number  was provided yet with another number  1 800 785 4001, but I haven't been able to speak to anyone at that number.   Correcting something wrong on your credit should not be so dificult especilly when you never applied/opened an an acct. 

This report was posted on Ripoff Report on 02/09/2013 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-merchants-bank/carol-stream-illinois-/direct-merchants-bank-charged-off-on-a-visa-account-i-never-opened-carol-stream-illinoi-1011366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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