DirectGardening.com Very Small Dead Plants! Rip Off is an Understatement! Bloomington, Illinois

The pictures online are great.  The plants that I received were horrible.  Direct Gardening makes you send them the original mailing label to receive replacements.  I paid $5.00 to send the label priority mail so that I could prove that they received the label, since I was told that if they did not get the label I would not get new plants. 

I received the same very small, almost dead plants.  All but one died.  The one that survived does not look like it will last very long.  When I complained that the replacement plants were almost dead, I was told by their "Customer Care Agent" that I had a year to get replacements.  I sent the new "Original Label" priority mail spending another $5.00.  After not hearing from Direct Gardening for several weeks I emailed them and was finally told that they were not replacing the plants because their guarantee is from the time you receive the first plants.  

I believe that their guarantee is worthless.  Having to send them the mailing label is rediculus and I believe deliberate so they can avoid replacing dead plants.

Don't let their pictures or prices fool you!  I spent $75.00 including the postage and I might get one lousy $4.00 plant to survive.