Dishnet Sold us agonizingly slow internet with no grace period to back out. Joplin Missouri

We bought Dishnet from a local retailer.  It was very slow from the first day.  As slow as the dial up from the early internet days.

My husband called the retail store where we bought it from and told him the situation.  The gentleman said that there was nothing wrong with our speed, and it is working normally.  My husband asked about getting out of the contract and was told that we were too late; we would have to pay a late fee.

Upon searching the web, I find that we are not the only ones with this problem.  All we want is to get out of our contract without having to pay hundreds of dollars for a service that was no good to begin with.