• Report: #1010771
Complaint Review:

DVD Tiger

  • Submitted: Fri, February 08, 2013
  • Updated: Fri, February 08, 2013

  • Reported By: Amy — Toast North Carolina United States of America
DVD Tiger
Internet United States of America

DVD Tiger Mr. Kevin Williams Took my money for an order I never received...then ignored my requests for a refund Internet

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   I ordered a dvd box set on Dec 26, 2012.  My order was processed on Jan 2, 2013.  After 4 full weeks and no package I started emailing customer service.  Mr. Williams asked me to wait an additional 3-5 days then he would track my package. I did, he claims they left me a notice on my door.....the package was to be sent to my PO Box so how did they leave a notice??  Of course it was blamed on USPS.  
  On Feb 1, 2013  I received an email apologizing for the lost package and an offer to either 1- refund my money or 2- overnight my package.  I  replied to overnight the order, then nothing?   No one from dvd Tiger will even answer my emails now.
   They have already billed my credit card ( in Jan) so now I guess they have no need to fulfill my order.  I'm a frequent online shopper.....I have NEVER had a problem  receiving a package!!!!
   This company is a fraud........consumers  Beware!!!!!!
Don't order from Dvd Tiger!!!

This report was posted on Ripoff Report on 02/08/2013 05:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dvd-tiger/internet/dvd-tiger-mr-kevin-williams-took-my-money-for-an-order-i-never-receivedthen-ignored-my-1010771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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