Complaint Review: EMPIRE FLOORING
EMPIRE FLOORING $10000 OVER NEXT CLOSEST ESTIMATE & REQUIRED FULL PAYMENT UP FRONT , Internet
*UPDATE Employee: ET Customer Support
WATCHOUT: Empire's estimate was more than $17,000 higher than the next closes estimate. One dead give away about the fact the estimate far exceeded the true cost to complete the job is that the employee asked me what I would be comfortable paying. The employee immediately lowered the price by $7000 simply upon my say so!
WATCHOUT: They will not leave your house without trying to get you to provide a $100 deposit, no matter how many times you tell them you will not sign a contract that requries you to pay for a job before it is done.
NOTE: Empire asks for 50% once the contract is signed, which is typical. Then you are required to pay the balance one they "drop the tile off at your house." When I asked the employee how I could force them to install the tile once I paid for it he had no answer.
STAY AWAY FROM THEM SOLELY BASED ON THEIR DEMAND FOR PAYMENT UP FRONT. THIS IS NOT NORMAL, INDUSTRY STANDARD OR EVEN LOGICAL.
I have no idea whether they would do a good job, but then I would have to pay them for the product and hope that their installers, WHICH ARE ALL INDEPENDENT CONTRACTORS, will show up.
This report was posted on Ripoff Report on 11/30/2012 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/empire-flooring/internet/empire-flooring-10000-over-next-closest-estimate-required-full-payment-up-front-inte-976190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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