Report: #131845

Complaint Review: FCNB - SPIEGEL

  • Submitted: Fri, February 18, 2005
  • Updated: Fri, February 18, 2005
  • Reported By: Las Cruces New Mexico
    PO Box 9204
    Old Bethpage, NY 11804, New York

FCNB / SPIEGEL ripoff! Inaccurate contact information of company leads to debt collection issues. Old Bethpage, New York

Show customers why they should trust your business over your competitors...

Hello fellow people who have issues with this company,

I myself have tried to find appropriate contact information for this creditor since APRIL of 2003, one month after they filed for bankruptcy. I have spent valuable time and money on phone calls (even from Europe) that went nowhere. Hours invested in trying to find information on the internet only to have their (FCNB) webpage not open. Talking to people at Spiegel catalog and Eddie Bauer who had no information to give regarding who to contact.

PLEASE - utilize your rights as consumers. I see that many of you have had the same or similar problems as I since Spiegel filed bankruptcy due to problems with FCNB. These are the steps I have taken and you can as well.

Call the credit reporting agencies (experian, transunion, and equifax) get a copy of your personal credit report (this is now offered for free once a year - If Spiegel or the associated name bank has reported negative remarks by saying that you are late pay, charge-off etc. open a dispute with the CRA.

THEN...Call the FTC (federal trade commission) at 1-877-FTC-HELP (or go online to File a complaint against Spiegel/FCNB for not having correct contact information or whatever the issue may be that brought you to this point. This is important because IF THE FTC FINDS A PATTERN WHICH MAY BE BREAKING THE LAW, they will instigate an investigation and pursue the company to resolve the issue on behalf of those filing complaints. This is your right as a consumer. By filing you will help not only yorself, but all others who are having similar issues with a creditor.

You also have a right not to be harrassed by Debt collectors. Get information regarding this on the ftc website. Also there is a great sample Do Not Contact letter there as well.


Las Cruces, New Mexico
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/18/2005 12:13 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.