Report: #985399

Complaint Review: First Premier Bank Card

  • Submitted: Fri, December 21, 2012
  • Updated: Wed, January 16, 2013
  • Reported By: FixingMyCredit — Camp Hill Pennsylvania United States of America
  • First Premier Bank Card
    3820 N Louise Ave
    Sioux Falls, South Dakota
    United States of America

First Premier Bank Card won't accept my full payment Sioux Falls, South Dakota

*Author of original report: Issue has been resolved

Show customers why they should trust your business over your competitors...

Trying to clear up my credit to get a mortgage. My reports show my account with First Premier where the balance is $130, status says "Charged off as bad debt", and makes no mention of being sold or transferred to a third party.

In March of 2011 I setup a payment plan for $50 a month to be withdrawn from my bank. When I stopped seeing the withdrawals I assumed I was paid up. I never received any phone call or letter from First Premier saying that I wasn't paid in full yet.

In (month of year) I received a letter from Accounts Receivable Management (ARM) saying they were collecting on this debt. Since I thought I paid it all I sent them a letter requesting them to validate the debt and if they could prove it was mine then I would pay the full amount in return for them to not report to my credit files. I sent it certified with return receipt. Within a week I got the return receipt showing that it was received. Since that time I have not received any phone calls or mail from them about this debt. Because of this I was under the impression that I no longer had this debt.

Presently, the lenders that I've tried getting a mortgage pre-approval from have all said I need to take care of this First Premier debt that is on my reports. I place a call in to them assuming I can pay the full amount today and be done with it. The person with whom I discussed the situation said that ARM owns the debt now and they can't do anything about it. She gave me the number for ARM for me to discuss it with them.

I just called ARM, two times, and each time I get placed on hold until the phone system says to call back. I'm getting run around in circles and I don't know what to do. I'm so frustrated that a debt of $130 is keeping me from owning my own home. Unlike most people we hear about, I am willing to pay the full amount. I just can't believe that no one is willing to accept this money!

All I want is for someone to take my money so that First Premier shows a balance of $0 and says "Paid or paying as agreed". I don't think I'm asking for much, am I?
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/21/2012 09:34 AM and is a permanent record located here: http://www.ripoffreport.com/reports/first-premier-bank-card/sioux-falls-south-dakota-57107/first-premier-bank-card-wont-accept-my-full-payment-sioux-falls-south-dakota-985399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Issue has been resolved

AUTHOR: FixingMyCredit - (United States of America)

Checking out other reports against First Premier, I contacted Julie Gilson who has worked with other people through this site. First Premier was very accommodating, friendly, and empathetic regarding my situation. We were able to work together to a point where the collection agency was taken out of the picture and First Premier was able to accept my payment in full. I'm so glad that this is finally behind me.
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.