Report: #982847

Complaint Review: First Premier Bank

  • Submitted: Sun, December 16, 2012
  • Updated: Wed, December 19, 2012
  • Reported By: David — vallejo California United States of America
  • First Premier Bank
    P.O.Box 5529
    Sioux Falls, South Dakota
    United States of America

Show customers why they should trust your business over your competitors...

First Premier Bank call me to tell me that i was late for a payment, I told the person on the phone that i sent off the payment,and new that i was late for the payment. Then the Person from First Premier Bank
ask me when I get Payed once a month Two times a week or weekly. I told the person that was none
of there business. Then that person ask me how much i got payed and who payed me and what bank i bank with. I let the person know that was not there business. to know my Info and hung up on them.
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#1 UPDATE Employee

Response from First PREMIER Bank

AUTHOR: Julie at PREMIER Bankcard - (United States of America)


Please contact me directly so your account can be reviewed and we can address any concerns you may have. You may email me at Please include your name, address, and telephone number in your email and we will contact you to further discuss this issue.

Thank you.
Julie Gilson
Directing Officer, Business Communications
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#2 General Comment

Something helpfull I hope

AUTHOR: Bubba Lee - (Canada)

You were correct to hang up and not provide the info BUT The lender is entitled to this Information!

You were correct because you never give this information to a person that calls you, this is how many identity theft scams operate.

YOU NEED TO: Contact your lender and speak to them about your payment issues and insure they have all the information they are entiteld to.

They Can: "Foreclose" any loan if you are late, do not provide required employment information or some days it seems like farting in the loan officers office will be enough.

Good Luck
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#3 Consumer Comment

great help kenny

AUTHOR: The Outlaw Josey Wales - (United States of America)

you sure did help greatly, at least you didn't copy and paste
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#4 Consumer Comment

You REALLY showed them!...


They loaned you money and have a RIGHT to know the prospects of getting repaid.

Your next contact may involve words like: "We're calling your loan" or "Hi, we are from ACE collection agency.

Way to go, you really drove home the point with them.
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