• Report: #300183
Complaint Review:

H. H. Gregg

  • Submitted: Tue, January 15, 2008
  • Updated: Tue, January 15, 2008

  • Reported By:Canton Ohio
H. H. Gregg
hhgregg.com Canton, Ohio U.S.A.

H. H. Gregg Not Told of Return Policy of 10 DAYS!! Canton Ohio

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When I purchased a Toshiba HD TV on 1-4-08, I was NOT clearly told the 'cash return' policy. All I heard from the sales rep. was 30 days. That, however, doesn't apply to "cash" returns, only exchanges. This return policy is upsurd - WAY beyond the industry standard of 30 days. My only error was losing the sales receipt!! A BIG one, to be sure.

When I returned an HD to Best Buy, after 15 days, NO questions were asked. However, I did have my sales receipt. I've written the corporate office, but doubt if they'll override the store manager. But we'll see. I'll never patronize H.H. Gregg again! I rotten store, in my mind!!! They effectively ripped my off of $ 689.!!

Canton, Ohio

This report was posted on Ripoff Report on 01/15/2008 10:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/h-h-gregg/canton-ohio-44718/h-h-gregg-not-told-of-return-policy-of-10-days-canton-ohio-300183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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