Report: #414747

Complaint Review: Hewlet Packard, HP

  • Submitted: Thu, January 22, 2009
  • Updated: Thu, January 22, 2009
  • Reported By: Farifax Virginia
  • Hewlet Packard, HP
    http://www.hp.com/
    Fairfax, Virginia
    U.S.A.

Hewlet Packard, HP HP does not fix broken wide screen laptop within warranty Fairfax Virginia

Show customers why they should trust your business over your competitors...

I have bought two HP wide screen laptops from Costco. The screens of both are easily broken.

Luckily one of them is still within warranty. I called HP help desk and a representative asked me to send the laptop back for fixing. Not only HP did not fix the problem, they even broke my keyboard. Then HP sent back to me the completely dead laptop after one month waiting. When I called them again, HP promises to fix but no action has been taken after many months waiting.

My suggestion: never buy HP wide screen laptop!

YY
Farifax, Virginia
U.S.A.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 01/22/2009 06:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hewlet-packard-hp/fairfax-virginia-22033/hewlet-packard-hp-hp-does-not-fix-broken-wide-screen-laptop-within-warranty-fairfax-virgi-414747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.