• Report: #613582
Complaint Review:

Hewlet Packard, HP

  • Submitted: Sat, June 12, 2010
  • Updated: Sat, June 12, 2010

  • Reported By: sunnyadvisor — houston Texas United States of America
Hewlet Packard, HP
Internet United States of America

Hewlet Packard, HP HP Hewlett Packard Ripped Me Off with bad product and bad service! Internet

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So here is the story. I purchased this HP laptop computer( HP G60-237 NR) from Radio Shack for about $600 after hearing good things about it. I used it probably for personal and business half, half. For the most part it was ok, but would sometime freeze up. Nothing really to worry about. Exactly 1 year and 20 days as of today (yes that means 20 days out of the manufacturing warranty) it completely dies. I purchased the extended warranty plan and guess what I was told when I called HP on my plan? I need to spend $398 to send it in for repair!With that money I might as well buy another laptop that doesnt die after a year! This is with the extended warranty plan. On top of that I looked at my credit card statement and they overcharged me for my extended warranty plan ($117 instead of $99!) Talk about adding insult to injury. It was sad to see the the way they treated me like this because I had such respect for this company, but I guess actions speak louder than words, obviously!!!! I find this to be unacceptable for HP to not attempt to do anything about this and I hope my experience helps in any way for others not to suffer the way that I did!

This report was posted on Ripoff Report on 06/12/2010 05:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hewlet-packard-hp/internet/hewlet-packard-hp-hp-hewlett-packard-ripped-me-off-with-bad-product-and-bad-service-int-613582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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