Report: #1045964

Complaint Review: Hewlett Packard

  • Submitted: Wed, April 24, 2013
  • Updated: Wed, April 24, 2013
  • Reported By: LiquorGood — Alberta
  • Hewlett Packard
    123 California St
    Vancouver, British Columbia

Hewlett Packard HP WORST CUSTOMER SERVICE EVER Vancouver, British Columbia Canada

Show customers why they should trust your business over your competitors...


YOU want to trace YOUR calls with YOUR notes, names, employee identification, etc, yet, they refuse to give you that information.  Yet, they spend all day and night verifying your social, your phone number, your address, etc

Their favorite trick is to put you on hold then just cut off the call.  Because they wont give you a customer service ID they know you can't report them.  Then they outright lie.

Because they lie and promise something then dont follow thru I have to call them day after day and it takes 4 people and the odd hang up to eventually talk to someone again.

They count on you giving up and just go buy another PC because they wont help you EVEN UNDER WARRANTY!! SAVE YOURSELF TONS OF GRIEF & PURCHASE SOMETHING ELSE.
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