• Report: #998055
Complaint Review:


  • Submitted: Wed, January 16, 2013
  • Updated: Wed, January 16, 2013

  • Reported By: KY HOmeowner — Crab Orchard Kentucky United States of America
P O Box 8212 Lancaster, Pennsylvania United States of America

HOMESERVE USA Had to jump through hoops before they agreed to fix the problem then they backed out Lancaster, Pennsylvania

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I had to jump through hoops to get someone with half a brain to listen taking my complaint all the way up to a supervisor, who gave me her direct number and assured me they would fix the problem.. Then 10 minutes later they called back to say they could not find a plumber nearby; they wanted me to find the plumber and then have him call once he got here..

I gave the contractor the 800 # in advance because he had never done business with this group of theives..He called and got authorization to look at the problem.. then called the Homeserve contractors number.. i got a call informing me that greywater was not condcidered sewage or waste water and therefore they would not cover it.. i called the direct line I had but they did not answer and have not returned my calls.. I have contacted the KY Department of Insurance Regulation as they sell a service advertise it as insurance and t hen claim stuff Isn't covered...I have called the realtor I used to buy the home and informed her of the goings on with this racket... and assured her that the "policy" is not worth the paper it is printed on.. I plan on forcing them out of this criminal enterprise here in KY for good measure...

Waste water/ grey water /sewage no matter what you call it they are not an honorable company, but a rip off for anyone wanting to do business with them.. BUYER BE WARE 

This report was posted on Ripoff Report on 01/16/2013 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/homeserve-usa/lancaster-pennsylvania-17604/homeserve-usa-had-to-jump-through-hoops-before-they-agreed-to-fix-the-problem-then-they-b-998055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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