Report: #1043222

Complaint Review: HUGHESNET

  • Submitted: Sun, April 14, 2013
  • Updated: Sun, April 14, 2013
  • Reported By: Sidney — RUSSELL Pennsylvania
  • HUGHESNET
    16060 INDUSTRIAL DRIVE
    GAITHERSBURG, Maryland
    United States of America

HUGHESNET FALSE and DECEPTIVE ADVERTISING GAITHERSBURG, Maryland

Show customers why they should trust your business over your competitors...

3 years ago I had HugesNet for my internet provider and when I signed up they said if I bought the equipment, when I completed my 2 year commitment they would buy the equipment back for $200 if I return it to them. After my 2 year commitment was up I called HughesNet to cancel and get instructions for my refund. I was told they do not offer that anymore.  I called a few days ago and talked to a salesman pretending to be interested in using HughesNet. The salesman told me if I purchased my equipment they would buy it back after my 2 year commitment.  I then told him what was going on and he said that I should get my refund.  He gave me a number to call 866-347-3292 for instructions on returning my equipment.  The man gave me all the information and this RMA ID#1500827-0005. I sent the equipment to them and they received it 04/08/2013. I called them on 04/14/13 and spoke with a man named ASIS and they said they will not give me my refund. Thankyou
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This report was posted on Ripoff Report on 04/14/2013 06:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hughesnet/gaithersburg-maryland-20877/hughesnet-false-and-deceptive-advertising-gaithersburg-maryland-1043222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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