• Report: #1035774
Complaint Review:

Jiffy Lube

  • Submitted: Mon, March 18, 2013
  • Updated: Mon, March 18, 2013

  • Reported By: Bill W. — Charlotte North Carolina
Jiffy Lube
1917 N Roxboro St, Durham, North Carolina United States of America

Jiffy Lube Elderly Mother-In-Law Taken Advantage Of Durham, North Carolina

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        My mother in law became a widow a few years ago and without knowing better took her Honda Accord to the local Jiffy Lube.   Recently, I had a chance to review the "service records" that this place and I was saddened to see what appeared to be another case of the Elderly being taken advantage of.    The following was noted-

        Even though she had a Jiffy Lube "Coupon Book",  they were charging her $ 48.00 for a basic oil change every 3000 miles, even though the manufacturer of this car calls for 7-10K mile oil changes.  The cabin filter, which was supposedly changed less than 2000 miles previously at a price of $ 58.00-  was filthly and had obviously not been changed for many many thousands of miles.   She does not live in a dusty area and only drives on paved roads.  The worst offense was a so called "Transmission additive", which they dinged her for $ 128.00 for- clearly a service her car did not need and most likely consisted of a two dollar bottle of additive poured into her transmission fluid.  

        I learned years ago that Jiffy Lube was a place to be avoided.   This only confirms my suspicion and makes it obvious to me that they also prey on the elderly and uninformed.  

This report was posted on Ripoff Report on 03/18/2013 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/jiffy-lube/durham-north-carolina-/jiffy-lube-elderly-mother-in-law-taken-advantage-of-durham-north-carolina-1035774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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