Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1062094

Complaint Review: Jiffy Lube - Jacksonville Beach Florida

  • Submitted:
  • Updated:
  • Reported By: Sharon — Ponte Vedra Beach Florida
  • Author Not Confirmed What's this?
  • Why?
  • Jiffy Lube 1672 3rd St S Jacksonville Beach, Florida USA

Jiffy Lube Sold one brand then switched and installed other Jacksonville Beach Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

June 20, 2013 (midday) - Went to Jiffy Lube for an oil change.  It was brought to my attention that I also needed windshield wipers.  I stated that I usually do those myself.  Employee continued to tell me about them and showed me prices on computer screen of RainX Premium wipers for $14.99 and said if I purchased two of them I would get a 3rd one (for rear window) free therefore equalling out to approximately 10 bucks each.  I stated "If it is definitely the RainX wipers for that price then go ahead and replace them.  He said "Yes, they are".  My wipers were replaced.

June 20, 2013 (evening) - Decided to clean my windows.  Noticed the new wipers on my vehicle was branded "Champion".  Proceeded to research on internet whether RainX wipers were made my Champion or vice versa.  Could not find this to be the case.

June 25, 2013 - Found time to re-visit Jiffy Lube and question this switch from the brand I purchased to another brand.  Employee (same who sold me on the RainX) said they were the same wipers.  I stated they were not the same, they were a different brand and I should have been told.  He continued to say they don't even sell RainX brand wipers anymore but they just haven't been taken out of the computer system.  He further stated "He was busy" as I told him that what he had done was not acceptable nor appreciated.  

As I now type this letter and reference my receipt I find that the wiper blades were charged at 2 for $39.98 and a 3rd for $14.99 minus $15.00 which I find totals $39.97.  Clearly, not equivalent to "10 bucks each".  Shame on me for not checking the receipt before leaving the shop.

I am now left to wonder whether the Signature service oil change at $39.99 plus $28.00 (high mileage 10W30 bulk and high mileage oil upcharge) which totals $67.98 was actually the oil that went into my vehicle.  I suppose I will never know.

Sharon, Ponte Vedra Beach, FL

This report was posted on Ripoff Report on 06/25/2013 05:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jiffy-lube/jacksonville-beach-florida-32250/jiffy-lube-sold-one-brand-then-switched-and-installed-other-jacksonville-beach-florida-1062094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now