Complaint Review: Leaders, the merchant services company - Thousand Oaks California
- Leaders, the merchant services company P.O. Box 3429 Thousand Oaks, California United States of America
- Phone: 9415676634
- Web:
- Category: Credit Card Processing (ACH) Companies
Leaders, the merchant services company Complete Rip-off Thousand Oaks, California
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Do not even think about doing business with this company. They will flat out lie to you and promise the world. I signed up with them to process credit cards for my business. They seemed like a good company, the sales rep knew her stuff. I repeatedly asked if there were any other fees associated with doing business after she sent me a list of fees. She assured me there were not. Right away I noticed they were charging a rate higher than quoted. When I questioned this, I was told my customer was a weak customer so the rate was higher. BTW, my sale rep sent me only page 2 of 4 on the contract (I figured this out later). When I finally was able to get the company to send me the 4 page contract, I find all kinds of fee's which were never mentioned. I immediately cancelled my account as I don't do business with crooks if i can avoid it. They kept charging me the minimum $54.95 because they said I had to give 30 day notice. Then after about 3 weeks they hit me with a $350.00 cancellation fee. If you try to talk to them they just say it was in your contract. When I finally talked someone into sending me the whole contract it was in there, and so was my signature, FORGED. If anyone knows the best way to proceed against a company that forges signatures and flat out lies about the services they offer I would appreciate the information. I am a small business and I can't afford big attorney fee's.
This report was posted on Ripoff Report on 08/12/2012 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/leaders-the-merchant-services-company/thousand-oaks-california-91359/leaders-the-merchant-services-company-complete-rip-off-thousand-oaks-california-926156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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