Complaint Review: Legalzoom
Legalzoom Legalzoom did not file documents and blamed it on the customer! Rancho Mirage California
*UPDATE Employee: LegalZoom Response
I bought legalzoom's highest level of products and customer service for $897 - simply to create a S corp. The regular cost was supposed to be about $300, but I wanted piece of mind so I got their highest level of support. A year later, my accountant says "Why do you have a chapter C corp? What happened to your chapter S?" I called legalzoom and they said that they sent me the documents to file the chapter S, but that I didn't send them back. When I asked why they didn't follow up and where the tracking # for the package was, they said it was my fault for not sending in the proper documents and it was now too late. When I asked again - where is the tracking #, they ignored me! That is the customer service I got for an extra $600. It's my fault for not filing the proper documents? What did I pay them for?!? So, I had to file my taxes as a chapter C and got double taxation - costing me $20k more in taxes!! How can I hire someone to file the proper documents and I get blamed for not filing the documents?!? Get a CPA or a real lawyer. Trying to save money with legal zoom with get you in trouble or cost you $$$.
This report was posted on Ripoff Report on 10/20/2013 08:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/legalzoom/select-stateprovince/legalzoom-legalzoom-did-not-file-documents-and-blamed-it-on-the-customer-rancho-mirage-c-1093229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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