Complaint Review: Logitech
Logitech Mice break down Newark, California
*Author of original report: Mice should last more than 3 years
*Consumer Comment: Everything breaks eventually.
*General Comment: A LITTLE PERSPECTIVE
Now the Performance MX mouse began to do the same thing. Logitech refused to replace it, stating that the warranty replacement product only has a 30 day warranty.
I searched the forums on their web site and found quite a few posts from people having the same problem with various Logitech mouse models. So I wrote a letter to the executive in charge of customer support. I pointed out that he obviously had a design flaw with his mouse products and urged him to correct it. I also asked that he replace my mouse. I later got a phone call and follow up email from customer support apologizing for not being able to replace my mouse.
While I like Logitech's Unifying receiver, which lets multiple wireless devices use one receiver and, hence, one USB port, I won't be using Logitech mice in the near future.
This report was posted on Ripoff Report on 01/16/2013 11:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/logitech/newark-california-94560/logitech-mice-break-down-newark-california-997861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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