Mojo Marketplace WP Live Support Inability to cancel a subscription based on misrepresentation or false advertisement. Salt Lake City utah

I unfortunately bought a subscription with Mojo Marketplace for WP Live based on the statements that they have support 24/7, and that they will have phone support extended hours and on the weekends.  The sales guy I talked to kept saying that they will  have that support in a very shortly time, one-two months at a time. 

Well that was a complete lie since when I called and asked, they told me they do not have a date anytime soon, so I asked to cancel the subscription, to which I was told very rudely that if I wanted to buy out that subscription, I will have to pay the remaining time in the subscription, even though they are not complying with what was stated.

Also, the people they answer the phone, most of the times, they do not know more that you do.  They do exactly what you are doing when trying to solve problems in your site, when you are working on it, and obviously they are not there because it is after 5 PM (mountain time.

Beware also that their installations, will cause issues and make your sites crashed, since they are not done correctly.

So, in short, save a headache and your money, avoid like a plague this company.

worst company ever, worst support and curstomer service