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Report: #370542

Complaint Review: MTNStore.com - Albany Georgia

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  • Updated:
  • Reported By: Boise Idaho
  • Author Confirmed What's this?
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  • MTNStore.com 1512 Gillionville Road Suite 4 Albany, Georgia U.S.A.

MTNStore.com MTNstore takes your money and will not refund, sells items they don't have, its been 5 months. ripoffs Albany Georgia

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I placed a order with mtnstore.com for 2 electronic convertor boxes, they were the best price and free shipping. I ordered in good faith and gave them my credit card number and they took payment right now. They sent me a invoice (took payment) and said they were backordered be in a couple of weeks ''''' weeks go by I sent e-mails to customer service no answers ( they said we will respond 24-48 hrs thats bull) finally I wrote in huge letters please respond. I got a response they were backordered 2-3 more weeks. Weeks later I sent alot of e-mails again finally a response, backordered another
2-3. I was done with them I canceled my order and wanted my money back. I received a response right away (we cannot give you a refund we changed banks get it from your credit card company) . Got a hold of my card co. they said I have to fill out a dispute form and send it in, could take 90 days or try to work it out with the seller. OK! I phone called, talked to some bozo, told him they had listed a different mfg. for the same product and same price so send me 2 of those instead. He did not know what to do, so I got to talk to the supervisor (woopee) bozo #2, he said ok we will reorder them and sent you 2 of which ever ones come in first. Guess what it started all over again backorder after backorder e-mails after e-mails, the only responses were wait 2-3 more weeks. 5 months 37 e-mails later. Now I have a dispute w/my card co. DO NOT USE THIS COMPANY.

Ronald
Boise, Idaho
U.S.A.

This report was posted on Ripoff Report on 09/07/2008 12:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mtnstorecom/albany-georgia-31707/mtnstorecom-mtnstore-takes-your-money-and-will-not-refund-sells-items-they-dont-have-i-370542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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