• Report: #420349
Complaint Review:


  • Submitted: Wed, February 04, 2009
  • Updated: Wed, February 04, 2009

  • Reported By:Frozen Tundra Wisconsin
mtnstore.com Albany, Georgia U.S.A.

Mtnstore.com Took my money and never shipped product Albany Georgia

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I ordered software form mtnstore.com on Dec 27 after finding they had the best price after an extensive search. Had to pay by credit card through their third-party payment company AlertPay. My credit card was charged immediately for the full amount.

I received an e-mail from mtnstore that my order would ship on or before January 12. Product was never shipped so I sent numerous e-mail inquiries (which they apparently don't even read). All I ever received was an automated response that told me how to pay for my purchase (I guess they wanted me to pay again!!!).

In my final contact, I warned that I would be disputing the charge on my credit card if they did not respond; still no response, so I contacted my credit card company and disputed the transaction.

Seems to be a total rip-off - I wonder how many people never get their money back. This company should be stopped from doing business.


Frozen Tundra, Wisconsin

This report was posted on Ripoff Report on 02/04/2009 08:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/mtnstorecom/albany-georgia-31707/mtnstorecom-took-my-money-and-never-shipped-product-albany-georgia-420349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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