Report: #978386

Complaint Review: MyInfo1.com

  • Submitted: Wed, December 05, 2012
  • Updated: Fri, February 26, 2016
  • Reported By: SteveH — San Jacinto California United States of America
  • MyInfo1.com

    Burlington, Massachusetts
    United States of America

MYINFO1.COM  Myinfo1.com is a ripoff, a SCAM, do not use Myinfo1.com for background Burlington, Massachusetts

*REBUTTAL Owner of company: Customer Service

Show customers why they should trust your business over your competitors...

First off, they (myinfo1.com) hide their business address when you do a WhoIs look up. That's the first tip off. They do not list a street address, a city, or a state (let alone a country). They hide behind a Domain Privacy Service on 70 Blanchard Road in Burlington, Massachusetts, zip 01803.

They were created Sept. 06, 2012, with the sole aim to fleece people, you and I.

They get you into the website, myinfo1.com, tell you that you're so lucky, it will only cost you $1.00 to begin, "Agree?"
Of course you do.

At that moment you're forwarded to a DIFFERENT website, backgroundchecks.us, and in the process you are charged $19.95, not ONCE but for an indeterminate amount of months.

backgroundchecks.us information

Administrative Contact:
Kibak, Kristian [email protected]

//


Instant Check Mate LLC
PO Box 3141
Incline Village, NV 89450
United States
+1.4158398589

Fax -- +1.4158399624

Once you notice this, you go to myinfo1.com to find contact info. There isn't any. Instead you get a chat dialog for "live help", a person reding off a script who tells you that you did agree to sign up to be billed monthly for $19.95 for your one single report, not the $1.00 you agreed to.

There is NO option on the myinfo1.com website to opt out, yoiu are baited with the $1.00 offer, and switched to a $19.95 offer.

Crooked as can be.

They do tell you in the chat, after you tell them you want this stopped and refunded, that FURTHER recurring charges will be cancelled, but nothing about the initial $19.95 you were fraudulently charged.

DO NOT USE THESE GUYS!!!!! It is a bait and switch scam.
 

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This report was posted on Ripoff Report on 12/05/2012 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/myinfo1com/burlington-massachusetts-/myinfo1com-myinfo1com-is-a-ripoff-a-scam-do-not-use-myinfo1com-for-background-burli-978386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Customer Service

AUTHOR: JoshCustomerService - (USA)

I apologize for any inconvenience caused by our services. Please email me directly at josh@myinfo1.com and I'll be able to help if you'd like to run a refund request.

Thank you,

Josh F.
Customer Service Manager
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