Complaint Review: Oxmoor House - Des Moines Iowa
- Oxmoor House Des Moines, Iowa U.S.A.
- Phone: 888-728-7477
- Web:
- Category: Buying Clubs
Oxmoor House ripoff unsolicited merchandise Des Moines Iowa
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A couple of years ago I ordered a book directly from a reputable catalogue house and paid by credit card. I recently received another book in that series from Oxmoor House with a bill attached.
Knowing that federal law provides that I need not return nor pay for unsolicited merchandise, I filed fraud reports with the Federal Trade Commission, the United States Post Office and the Attorney General of the state of Iowa, where Oxmoor House is located. In addition, I sent notification to every company I could find that did business with Oxmoor House.
After all that, I complained to Oxmoor House, insisting that they reply in writing stating that I owed them nothing and that their actions would not affect my credit rating.
I received a reply from Katherine Carlisle, Customer Relations. Although she insisted that I had an account, she credited my (nonexistent) account and stated that my credit rating would not be harmed. Since then, I received an e-mail from the Oxmoor House legal counsel and once again, explained the situation.
I am sufficiently satisfied that I will not be dunned, but will not retract any of the complaints that I filed with the authorities. If I find that my credit has been damaged, I will open up this can of worms again.
Suzanne
Carson City, Nevada
U.S.A.
This report was posted on Ripoff Report on 06/28/2006 05:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/oxmoor-house/des-moines-iowa-50336-1095/oxmoor-house-ripoff-unsolicited-merchandise-des-moines-iowa-198693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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