Report: #658994

Complaint Review: Phoenix University

  • Submitted: Fri, November 05, 2010
  • Updated: Mon, November 08, 2010
  • Reported By: Angry Mom — petal Mississippi U.S.A.
  • Phoenix University
    3157 E.Elwood Street
    Phoenix, Arizona
    United States of America

Phoenix University Axia, Apollo College Trying to make me pay money I do not owe!!!!!!!!! Phoenix , Arizona

*UPDATE Employee: Office of Dispute Management

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I graduated with an Associations Degree in Psychology last October. I then returned to acquire my bachelors degree then the problems started. I took a medical leave from school, which was signed and approved. Upon trying to return to school I was told I was over paid on a refund check and had to pay in order to come back. Upon telling them I could not pay that amount of money to return to school to pay for classes I had not yet taken. I was still charged for these classes, even though I never took them. After arguing with them my transaction history for my finances changed. They where no longer stating I owed for the classes I had not taken, but i owed 4500 for classes that where already paid according to records I had. When I questioned them about this I went back into recheck my school records and all of a sudden they changed as well stating I owed for classes that my loans and grants had paid for well before I got my new loans and grants.  What is up with this school? Something needs to be done, Not only do I have to pay back my student loans now, but I also have to pay for classes my student loans already paid for to the school.  I think we need help here, this school is ripping a lot of people off, and not only charging and arm and a leg, but making one pay for classes that where already paid for in the past.And according to my loan providers The school did not return in of my loan money they received to them, therefore I don't understand why I owe them anything.  If you are thinking about attending this school I would think again, if attending online. Most colleges require internships in order to graduate ect.. This one does not when you take classes online, therefore causing you having no experience to get a job when you do graduate. Or be careful they may just keep your loan money and charge you out of pocket like they did to me.
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This report was posted on Ripoff Report on 11/05/2010 11:49 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Office of Dispute Management

AUTHOR: Uofphoenix - (U.S.A.)

Hello there,

I am sorry to hear about the experience you've had. Please know that the University takes situations such as yours very seriously. If you would like to file a formal grievance with the University, please contact the Office of Dispute Management at or 602-557-5566.

~ Libby Bailey, Sr. Student Relations Administrator
for the University of Phoenix, Office of Dispute Management
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