Premier Cancun Vacations, mypremiervacations.com Sold me a vacation package and refuses to refund. Internet

I got a phone call in the morning which was an automated message telling me that I had won something with Westjet airlines and to hold. After I held for a moment then someone came on and pitched me a vacation package. There was never any offer from WestJet or a sales pitch on WestJet's behalf they used it make me hold for them.

After some consideration there vacation package seemed very good but they talk so fast and they made sure to forget to mention other things. They gave the impression that I would received an excellent treatment, however the vacation is not all-inclusive and you must pay for air fare or book through them.

I paid $350 CAD which I think is really cheap considering they gave me 6 nights in Cancun and 5 in Orlando. However before the sale is made they will not give me an estimate on flight costs. They assured me that they could get excellent flight deals and that the only people who could get them cheaper were airline workers. This is a total lie.

Once I had paid and called the reservation department and asked about the flight estimates I was hung up on. I then sent an email request which quoted me a $1300 flight cost for two people. On the exact date I could get a flight on my own through westjet for approximately $1100.

They are not a real vacation planning site, they simply book hotel rooms on your behalf and take your money for a vacation that you will never likely take. In the end you will always pay more for them and chances are the hotel room would be horrible. They are snakes and I wouldn't suggest them to anyone. Save your self from these thieves.

I have found many complaints about them on the internet like this: (((Redacted)))
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I'm sure there are many more complaints than this, likely thousands. I can't find there business information anywhere on the BBB or there DBA name on there site. They also run multiple websites and I believe they may be a subsidiary of the sunset group. If anyone is interested in class action law suit with reimbursement and punitive damages I would be very interested.

Sincerely,

Ryan L



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