• Report: #642545
Complaint Review:

Proactiv Solution

  • Submitted: Mon, September 20, 2010
  • Updated: Mon, September 20, 2010

  • Reported By: nikkimendoza — Boise Idaho United States of America
Proactiv Solution
Internet United States of America

Proactiv Solution Guthy-Renker poisonous, face destroying, liars Internet

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I ordered Proactiv Solution after seeing their ads on TV and after getting an ad in the paper. I decided to try it out thinking it would help the minor acne problems I was having. WRONG!!! After 2 weeks, I noticed that I was getting more pimples than usual. I called the company and told them and also stated I wanted my account canceled. The rep told me that a breakout was normal. That it was just my skin getting used to the product. I told him I still wanted to cancel. I continued to use the product as I was told to do by the rep and by the end of the month I started getting boils on my face. Again, I called the company and told them that I was no longer using the product and asked what they were planning on doing about the huge, painful boils their product caused. I was told by a rep and a supervisor that the boils were not their responsibility. A few months later I got another box of this mess delivered to my house. I sent it back that day and called the company again. I will admit that this time I used a lot of language that I wouldn't normally use and got them to completely cancel my account, then I called my bank and A) disputed the charge and B) blocked Proactiv from charging my account again. A year later I have scars from the cystic acne Proactiv caused, and more boils are coming in almost daily. I used to be pretty. Now I look like the area under the Phantom of the Opera's mask. I still get mailings from Proactiv and have made several calls to them to have those stopped. I have filed a complaint with the BBB and have tried to get a lawyer to sue. I lost my job and don't have the money to go to a doctor to prove that this stuff ruined my face, so I guess I'm out of luck there. Proactiv Solution is POISON!!!!! Do not use this stuff if you value your face at all!!!!!!!!! Tell everyone you know to avoid this stuff like the plague!!!! Not only will they rip you off at any opportunity, they will destroy your face and self esteem with it!

This report was posted on Ripoff Report on 09/20/2010 03:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/proactiv-solution/internet/proactiv-solution-guthy-renker-poisonous-face-destroying-liars-internet-642545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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